













 
|
|
Code Of Ethics
Our Mission:
- To enhance the quality of life in our community by encouraging music participation.
- To present our product line in a positive, honest and realistic manner that shows respect to our customers, our store and our industry.
- To educate our customers on the qualitative issues that can help them make an informed buying decision.
- To help our customers select and ultimately purchase the piano that best meets their needs and desires.
Our Commitment:
- We will continually improve our understanding of the products we represent, so that we might better present these products to our customers.
- We will avoid making statements about our competitors and their products to our customers.
- We will refrain from personal attacks or speculation regarding the morals, ethics or viability of our competitors and their suppliers.
- We will make no statements that appeal to ethnic or racial bias.
- We will not present or quote a price on any product that we are not authorized by the supplier to sell.
- We will not challenge or question a customer's purchase decision after the customer has accepted delivery from a competitor.
- We will continually strive to establish and uphold the highest standards of integrity and professionalism in the process of serving our customers.
|
|